Claims Assessor at CIC Insurance Group in Kenya

Job Title: Claims Assessor - Motor Vehicle Accident

Employer: CIC Insurance Group

Duty Station: Nairobi, Kenya

Application Deadline:  30th Oct 2013

Duties & Responsibilities

• To assess accident vehicles and authorize repairs.
• To Re-inspect all motor vehicles within Nairobi after repairs are concluded by the garages.
• To scrutinize all the assessment reports submitted by the external assessors and recommend the next cause of action.
• To ensure that all assessors conduct themselves professionally and ethically and make recommendation where action is warranted.
• To recommend for a second assessment on accident vehicles whenever necessary.
• To audit on going repair works at all times.
• To carry out random checks on garages to ensure that they maintain professionalism, integrity and meet the standards of our customers
• To prepare monthly report giving claim changes indicators.
• To Monitor repair progress on customer’s vehicles.
• To negotiate with repairers for extra discounts in view of lowering repair cost.
• To calculate and advice on pre-accident/pre-theft Valuations.
• To guide and advice on the best prices for disposing the salvages during auction.
• To evaluate the performance of the repairers and external assessors.
• Any other duty as may be allocated to me by the management from time to time.

Academic Qualifications
• At least KCSE ( C Minus)
• Professional Qualifications
• COP in insurance.
• Diploma in automotive engineering.
• Relevant Work Experience
• At least 5yrs, of which 3yrs must be in a busy repair garage or 2yrs in busy assessment/valuation firm
• At least two years driving experience

Skills / Knowledge:

• Motor vehicle repairs
• Motor vehicle accidental damage assessment
• Good communication / negotiation skills
• Planning & organizing skills
• Strong team player
• Strong logic & analytical skills
• Should be able to work flexible hours

Availability: Immediately

How to Apply:

If you meet the above requirements and consider yourself up to the challenge, please email your application and a copy of your CV clearly indicating on the subject of your email the job Ref No.

 For example: Ref : Application for Assistant Claims Analyst Position to:

The Group Human Resources Manager
CIC Insurance Group Ltd

Strictly through Email to: recruitment@cic.co.ke

Please note only shortlisted candidate will be contacted.

If you do not hear from us by 30th November 2013 consider your application unsuccessful.