Information and Communication Technology (ICT) Officer at Trademark East Africa (TMEA)

Job Title: Information and Communication Technology (ICT) Officer

Employer: Trademark East Africa (TMEA)

Duty Station:  Nairobi Kenya

Application Deadline: 4th Oct 2013


Roles and responsibilities

• Provide advice and research to develop, implement and update the ICT strategy.
• Provide technical support for the development and maintenance of ICT hardware and software infrastructure across various levels and locations.
• Actively participate in the creation and maintenance of a help desk system.
• Responsible for security of all aspects of ICT infrastructure including rolling out and maintaining Firewalls, Anti-Virus products, Web and Email Filters and Anti-Spam as well as ensuring ICT security policies are adhered to.
• Maintenance of the physical assets of the ICT infrastructure including Servers, Laptops, Networks, printers and software.
• Maintain the ICT asset register.
• Responsible for the provision of ICT facilities for staff, including delivery of advice, acquisition of equipment, training, support and maintenance.
• Responsible for the provision of staff ICT training, directly or through third parties, including development of an ICT training plan.
• Use TMEA’s monitoring, evaluation and learning systems and processes.
• Any other duty that may be assigned by the line manager.

Academic and professional qualifications

• Undergraduate degree in Information Science , ICT or other relevant field.

Work experience

• 5 years’ experience in ICT support , hardware, software and networking, in a busy work environment.

Additional skills

• A self-motivated individual with the ability to work independently and effectively under minimal supervision.
• A good team player.
• Good oral and written communication skills with proven ability to communicate in a clear and succinct manner.
• Ability to proactively identify gaps and provide timely, cost-effective and efficient solutions.
• Excellent proficiency in MS Office applications.
• Excellent attention to detail with good organisation, decision making and problem solving skills.

How to Apply:

These positions are available on initial 2-year contracts with attractive salary and benefit packages.

The ICT Officer will be based in any of the EAC countries and Finance Assistant will be based in Nairobi, Kenya.

These positions will have occasional travel around East Africa.

Please send us your cover letter and detailed CV, including your qualifications, experience, present position and current remuneration.

Your application should also include names and addresses of three referees, a working e-mail address and daytime telephone contacts.

The forwarding e-mail and cover letter must clearly indicate the position title on the subject line.

Send your application to recruitment@trademarkea.com

Interviews will be conducted in early November 2013 in Nairobi, Kenya.

Applications received after the deadline time and date will not be accepted.

We reserve the right to accept or reject any application.

Only short-listed candidates will be contacted.